Logistics companies such as FedEx and UPS no longer merely carry goods from one place to another. Some of them also provide supply chain planning and management services to their customers and help them manage their supply chain information.
Investigate the web site of FedEx OR UPS to see how these companies’ services may be used for supply chain management. Then, answer the following questions:
a) What supply chain processes can each of these companies support for their clients ?
b) How can customers use the Web sites of each company to help them with supply chain management ?
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